Privacy Policy

Mas Operations ("Mas Operations," "we," "us," or "our") provides operations consulting and managed operating services to organizations. This Privacy Policy explains what information we collect through masoperations.com, how we use it, and the choices available to you.

We collect information you provide directly, such as your name, company, work email address, phone number, area of interest, and the details of your inquiry when you submit a contact or demo request form. We also collect limited technical information automatically, such as browser type, device type, and pages viewed.

We use the information you provide to respond to your inquiry, schedule and conduct demo or discovery sessions, deliver and support our services, maintain business records, and meet legal and contractual obligations. We do not sell your personal information.

What we send. If you provide your mobile number and expressly opt in, Mas Operations may send SMS text messages related to your inquiry or service request — for example, responses to a demo request, scheduling and appointment confirmations, and operational or account service notifications. We do not send unrelated promotional text campaigns.

Consent. You opt in by checking the SMS consent box on our contact form and submitting your mobile number. Consent is not a condition of purchase or of receiving any product or service from Mas Operations.

Message frequency. Message frequency varies.

Cost. Message and data rates may apply. Charges are determined by your mobile carrier and are your responsibility.

Opting out. You may cancel at any time by replying STOP to any message. After you send STOP, we will send one confirmation message and will not send further SMS messages unless you opt in again.

Help. Reply HELP to any message for assistance, or contact us at hello@masoperations.com.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

We share information only with service providers who support our operations (such as hosting, email, scheduling, and messaging providers) under obligations of confidentiality, and where required by law or to protect our legal rights. We do not sell personal information, and we do not share personal information with third parties for their own marketing purposes. As stated above, SMS opt-in data and consent are never shared with third parties.

We retain information for as long as needed to fulfill the purposes described here and to satisfy legal, accounting, or reporting requirements. We maintain administrative, technical, and physical safeguards designed to protect the information we hold.

You may request access to, correction of, or deletion of the personal information we hold about you by contacting hello@masoperations.com. You may opt out of SMS at any time by replying STOP, and out of email communications by using the unsubscribe link or contacting us directly.

Our website and services are intended for business use and are not directed to children under 13. We do not knowingly collect information from children.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Mas Operations
hello@masoperations.com